Independent Service Organizations

Cloud-based CMMS built for--and by--maintenance professionals

Your Independent Service Organization (ISO) needs to track your service and outcomes for your customers. Adopt a cloud-based CMMS to drive more revenue across customers, grow your business, and expand into new markets with integrated, streamlined operations. All to help you show your customers how much you add value to their lives.

Proudly supporting over 600 million ft2 of floor plans every year

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Scale your business with an integrated, intuitive CMMS

Optimizing escalators with CMMS system

Optimize your business operations

Streamline your maintenance operations and asset management for your customers. Provide a high-quality physical environment with a comprehensive CMMS integrated with analytics, space management, drawings, work orders and compliance.

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    Streamline and automate communication across requesters and technicians

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    Work on the go, and streamline work with access from the field

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    Easily complete work orders and preventative maintenance inspections

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    Document your work procedures to improve efficiency and knowledge retention

Achieve customer-wide compliance

Ensure a seamless audit with compliance dashboards tailored for your customers’ regulatory needs, from industry-specific AHJs to the Occupational Safety and Health Administration (OSHA) and beyond.

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    Automate compliance reports tailored to each customer’s regulatory needs

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    Record preventative maintenance on high-risk and critical assets across customer inventories

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    Verify inspections are scheduled and performed on-schedule

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    Track customer spare parts inventories and optimize replacements

CMMS facilites management by floor mapping
ISO service level dashboard

Put your data to work

Move from reactive maintenance to proactive insights for your customers. Identify high-level trends, then drill down into specific problem areas across all the dimensions of your maintenance network.

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    View and benchmark performance and usage trends across productivity and compliance

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    Plan preventative and predictive maintenance from historical data

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    Confirm that your maintenance program is reliable and effective

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    Prioritize and allocate resources with visibility into customer outcomes

Empower your workforce and customers

Deliver the right data to the right people with a mobile CMMS and state-of-the-art Virtual Reality. Feel confident you’re investing in a CMMS your team will love, purpose-built by and for maintenance professionals.

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    View and dispatch your team to prioritize the most urgent needs

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    Take and attach pictures to work orders, then send updates to requesters

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    Quickly pinpoint and perform work orders from the field

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    Automate and streamline workflows to increase uptime

Man checking work orders with ISO CMMS

Maintenance management insights

Stay up-to-date on industry trends, best practices, and case studies.

  • “FSI is really our Google. Gone are the days of paper records and file cabinets with stuff stored everywhere. We’ve been growing by leaps and bounds, acquiring real estate, leasing buildings, building buildings, buying buildings. To keep a repository of all that pertinent facility and equipment information, it’d be impossible without a system like this.”

  • “With our old CMS database, it wasn’t even possible to get data that we could believe in. Now we feel we have a solid data platform on which to base decisions. We’re now able to look at individual pieces of equipment and say, ‘How many times has this broken down? What has the cost been?’ We can rank equipment based on performance, and we prioritize replacements and capital investments.”

  • “CMS is basically my day-to-day communication with our technicians. Anything that comes through, whether it be plumbing issues, HVAC, ceiling tiles, anything, I coordinate those work orders. Each tech has a phone; they get an alert from CMS and an email and that’s how they know what they have to do for the day.”

Experience the future of ISO maintenance